DEEN
Service desk & IT support

Support of the client and printer infrastructure, as well as network and server, whereby the infrastructure support takes place remotely "Expert on Demand".

Cloud, Data Center & Infrastructure
KUKA CEE GmbH

Service desk & IT support

We perform the following services:

Since January 2019, we have performed various time budget and service desk services for KUKA CEE GmbH. Management of the client and printer infrastructure, network and servers. We perform remote infrastructure management, acting as their "expert on demand" and, if necessary, we also perform these services on-site. We manage a total of 100 users at the Linz location.

Apart from these services, we also provide support for relocation and other projects, as required (new backup concept, etc.). The said services are paid for on an hourly basis. Consideration is being given to perform these services in the future on the basis of a general agreement.

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Portfolio

Cloud, Data Center & Infrastructure

Added Value

Durch hohe Qualität der Dienstleistungen kann ein reibungsloser Betrieb gewährleistet werden.

Products

Seit Jänner wickeln wir bei KUKA CEE GmbH  die Servicedesk Dienstleistungen ab. Die Firmenzentrale ist in Linz mit den Auslandstöchtern in den Ländern: CH, CZ, PL, TR, SK und CH vertreten.

Customer Statement

"The integrated range of services supports us in managing the ongoing IT operations in a flexible and targeted manner and in our IT projects"

"With Axians, we are not just prepared for everyday IT challenges, but we also share the same concept of cooperation between partners in the form of a balanced partnership of equals."

DI (FH) Mag Matthias Reichhart, CFO
KUKA CEE GmbH
Steyregg
AT

About KUKA CEE GmbH

KUKA CEE GmbH, Steyregg, is a subsidiary of KUKA Aktiengesellschaft, based in Augsburg, Germany. The company employs around 14,200 people worldwide. As one of the world's leading providers of intelligent automation solutions, KUKA offers its customers a one-stop shop ranging from components over cell to fully-automated plants in the automotive, electronics, consumer goods, metal, logistics / e-commerce, health care and service robotics industries. The company headquarters are in Augsburg.

https://www.kuka.com/de-at

Country:

AT

Number of Employees:

150

Number of Branches:

1